Frequently Asked Questions

What is REΛCH?

REΛCH is an app that tracks income and spending to enable you make intelligent money choices. With REΛCH, you'll get:

1. a beautiful breakdown of where your money goes each week;

2. insights on how to spend and stretch your money; and

3. a budget tool to keep you on track to achieve your financial goals.

How does REΛCH work?

REΛCH turns all those SMS transaction alerts from your bank into powerful wisdom and insights you can use to make smarter money decisions. Our app works automatically. No need to manually enter or track transactions. No need for complicated excel sheets.

Who is Kudi?

Kudi is our chatbot. She's your personal financial assistant. She sends you messages to keep you on track with your goals. She sends you encouraging messages sometimes. Other times, she shares links to useful blog posts and general wisdom. Go ahead, chat with her!

What questions can I ask Kudi?

Kudi is our A.I chat bot programmed to answer all your questions about how the REACH app works. Some of the questions you can ask include:

What do you do Kudi?

How do you track your expenses?

Do you track my income too?

Do I need to link my bank or card info?

Nope! Our algorithm does all that automatically. Just be sure to enable the app's permissions to access your SMS transaction notifications.

How safe and secure is the REΛCH app?

We use military-grade, bank-level security protocols to encrypt all transmission of data. We are also paranoid about privacy. Your privacy. All your transaction data is anonymized. And distributed in bits across multiple locations, making it much more secure.

How about iOS and Windows?

We are an Android-only application for now.

Can I manually change transactions from one category to another?

Yes. In the UNLIKELY event that our algorithm incorrectly categorizes an expense, click the expense and select the appropriate category for it. The algorithm will learn your preference and apply it to all similar transactions.

What banks does the REΛCH app support?

REΛCH currently supports 17 banks in Ghana and Nigeria including:

Nigeria: Access Bank, Diamond Bank, Ecobank, First City Monument Bank, Fidelity Bank, First Bank, Guaranty Trust Bank, Heritage Bank, Keystone Bank, Skye Bank Stanbic Bank, Sterling Bank, Unity Bank Africa, Union Bank Wema Bank, Zenith Bank

Ghana: Access Bank, Ecobank, Fidelity Bank, Guaranty Trust Bank, MobileMoney, Stanbic Bank,

For questions not addressed here, please ask Kudi in the app, use the WhatsApp link in the page footer, or email info@findreach.com.